Reviews

Kind words from my lovely clients

Send in your Kind words.

Ruthie's Reps

“Working with Real Owl turned the terrifying process of buying a domain name and designing/building a website into an absolute breeze.

Steph has impeccable attention to detail and her passion for working on the project was evident from the start. Her communication style is perfect; you always know when she will be checking her emails and when she will have her head down, fully immersed in your project. Her use of call scheduling means that she always comes prepared with ideas, research and mock ups; a truly innovative approach which cuts out unnecessary time wasting.

Working with Steph is a genuine pleasure, and the outcome exceeded my expectations entirely. I would never go to anyone else.”

- Ruth

Pitt Hall Barn

“From the very beginning Steph has been helpful, professional and enthusiastic, and completely understanding of our requirements.

She offers amazing advice and guidance with all of our ongoing branding and created (and maintains) a fantastic, easy to use website with any changes completed very quickly and efficiently.

I would recommend Steph to anyone as she is hard working, patient and understands what she is doing!”

- Vicki

Fair Farm Fare

“Steph was professional, friendly, flexible and knowledgeable. She really listened to what we wanted, and produced an end product that we were extremely pleased with and proud to use to represent our business.

She made us feel like a priority, nothing was too much trouble and the process felt like real teamwork.

I would highly recommend her, thank you Steph!”

- Sharon & Tim

Life’s Little Perks

“We approached Steph in the very early stages of starting our business. We felt that a website was the best way to give people a taste of who we are and what we do.

Steph’s professional attitude and enthusiasm whist working with us gave us great confidence and left us feeling like we had chosen the right person for the job!

Throughout the design process - no problem was too big. With an anything can be done approach and an informative and helpful understanding of her product knowledge, Steph was able to suggest ideas and alternatives giving us great freedom; something we felt was imperative.

Her communication throughout was efficient, honest and responsive, putting things into understandable format and updating us regularly.

We had a deadline to work to for the launch of our website, Steph achieved this with ease - exceeding the original brief at the same time.

She is a pleasure to work with and I would, and have recommend her.”

- Laura

Byrecoc Gundogs

“Steph made an excellent job of designing our website, knowing what we needed before we did! She was creative, efficient and very patient with our slow responses.

Having the website has given us the confidence that, even though we are a small business, we are ‘out there’ for any search within our market area. We would highly recommend Steph’s services, especially if you are so busy, you really want someone who will do it all for you.”

- John

DCPS

“I asked Steph to design and host a web site for my handyman business from scratch and gave her very few ideas as to what I wanted as I did not really know myself. Within a couple of weeks she had designed a site that with very few changes was ideal for my needs.

The cost of the site was extremely competitive and the hosting charges are also very reasonable. I have occasions to amend the site and add testimonials and these are always done in a very timely fashion. I wish Steph all the best in her web site design business as I feel she has a real talent in this area.”

- Dominic

Clare Risoe Ceramics

“I contacted Steph at Real Owl as I wanted Steph to create a website for my artwork. I had a fairly clear idea of what I thought the website should look like, but I found her advice on both the practical and the design sides invaluable.

Steph was very responsive and patient with concerns that I had, offering excellent, understandable suggestions and she kept me informed of progress each step of the way. She has made a website that is easy to use and sets off the work to its advantage - which is what I wanted!

Real Owl also designed the gallery card for our exhibition and again Steph was very helpful with the layout, and all the technical side was completed well within the time frame.

I would recommend Steph as someone who is easy to work with, reliable and takes a lot of trouble to fulfil your requirements.”

- Clare

Land for Events

“Steph was recommended to Land for Events by Pitt Hall barn. We were having problems with our old website and were spending too much of our time dealing with these issues.

We were desperate to take the business forward by offering a better service, using social media and making the site easier to use for our customers and landowners.

From our first meeting I felt we had found the right person to move us in the direction we wanted to go. I explained what we needed regarding design, website management, social media and budget. Steph went away and created exactly what I had hoped for.

We have had great feedback from the new website and the venues we offer have now grown since Steph has been involved. She’s not having all the credit, but I think a large part of this is down to the work we have already done and the work we continue to do together.”

- Stuart

Jan Messent

“I approached Steph Martin several years ago to find someone on my wavelength who would be sympathetic to my requests for an author/embroiderer website that would show off my work on three different levels, non-fiction writing, fiction, and embroidery.. From the first, Steph understood what I needed, my lack of "computer speak" apparently being no problem to her, nor did my failing to explain myself first time, either. Her patience and good nature have made what might have been a bit of a nightmare to an elderly lady just the opposite.

The experience was so enjoyable and productive that when I approached her again in 2016 to update various sections and to split the site into two, she took on the task promptly, helpfully suggesting many things I had not thought of to make both sites more accessible and attractive.

In all, my experience of putting my material in Steph's capable hands, knowing that she understood what I needed, was the most pleasant of experiences, and I would not hesitate in recommending her to anyone who requires a website of distinction. Steph makes it easy to contact her, is never phased by changes of mind and, most importantly, produces the goods without delay.”

- Jan Messent / Author & Embroiderer